Privacy

Effective Date: 1st June 2025
RoofMasters.ie – Kilcolgan, County Galway, Ireland

At RoofMasters.ie, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website or contact us for roofing and guttering services.

1. Who We Are

RoofMasters.ie provides roofing, guttering, maintenance, and inspection services across Ireland. Our registered business address is Kilcolgan, County Galway, Ireland. For data protection queries, you can contact us at:

📧 Email: info@roofmasters.ie
📞 Phone: 087 717 1524

2. What Personal Data We Collect

We may collect the following information when you visit our website or contact us:

  • Name

  • Phone number

  • Email address

  • Message content or service-related inquiries

  • IP address (for security and analytics)

  • Website usage data (via cookies)

3. How We Use Your Information

We use your data to:

  • Respond to inquiries or service requests

  • Provide roofing-related services and quotes

  • Send updates or follow-ups regarding ongoing work

  • Improve our website experience

  • Ensure site security and prevent fraud

We do not sell or share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data based on:

  • Consent – When you contact us through forms or email

  • Contract – When you request or enter into service agreements

  • Legitimate Interest – To improve our website and prevent fraud

  • Legal Obligation – When required by law or government authorities

5. How Long We Keep Your Data

We keep your personal data only as long as necessary for the purpose it was collected:

  • Inquiry data: up to 12 months

  • Customer records: up to 7 years (for accounting and warranty purposes)

You can request deletion sooner if legally permissible.

6. Cookies & Analytics

RoofMasters.ie uses cookies to improve website functionality and gather anonymous usage statistics via tools such as Google Analytics. You can adjust your cookie preferences in your browser settings.

7. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with the Data Protection Commission Ireland

To exercise any of these rights, contact us at: info@roofmasters.ie

8. Security Measures

We use secure servers and encryption where appropriate to protect your data. However, no online transmission is 100% secure, so please contact us directly if you prefer to share sensitive information over the phone.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.”

Thank you for trusting RoofMasters.ie. Your privacy matters to us.
For questions or concerns, please contact us via info@roofmasters.ie